At Binar Global, we are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services.

1. Information We Collect

We collect and process your personal information to provide, improve, and personalize our services. This section details the types of information we may collect, how it is collected, and why it is needed:

1.1 Personal Information You Provide

You may provide personal information directly to us in the following scenarios:

• When You Contact Us: Name, email address, phone number, and any other details you provide via contact forms, emails, or customer support.
• Account Creation or Sign-Up: Name, username, password, email address, and other relevant account details.
• Service Use: Information submitted when using our services, such as project details, inquiries, or preferences.
• Feedback or Surveys: Information shared in surveys, reviews, or feedback forms.

1.2 Information We Collect Automatically

When you access or interact with our website or services, we may automatically collect:

• Device Information:
  • IP address
  • Browser type and version
  • Operating system and device type
• Usage Data:
  • Pages visited, time spent on pages, and actions taken (e.g., clicks, downloads).
  • Referring website, search terms, or links clicked to access our site.
• Cookies and Tracking Technologies:
  • We use cookies, pixels, and similar technologies to analyze user behavior, enhance functionality, and remember preferences.

1.3 Information from Third Parties

We may receive information about you from third-party sources, such as:

• Social Media Platforms: If you engage with us through social media or use social login features, we may collect publicly available information or information you allow the platform to share.
• Analytics Providers: Insights into how users interact with our website (e.g., Google Analytics data).
• Partners or Affiliates: Information shared as part of joint marketing efforts or collaborations.

1.4 Special Categories of Data

We do not intentionally collect sensitive data (e.g., health, biometric, or financial information) unless explicitly required for a service and provided with your consent.

1.5 Children's Data

Our services are not directed at individuals under 18 years old, and we do not knowingly collect data from children. If you believe a minor has provided us with personal information, please contact us to have it removed.

1.6 International Users

As a global company, we may collect, process, and store your information in jurisdictions outside your country of residence. These locations may have different data protection laws, but we ensure that your information is handled securely and in compliance with applicable regulations, including GDPR (for EU users) and other international standards.

2. How We Use Your Information

We use the information collected for various purposes, all aimed at providing a seamless and valuable experience. Below are the details of how and why we use your personal data:

2.1 To Provide and Improve Our Services

• Process and fulfill your requests, including inquiries, service subscriptions, or orders.
• Customize and personalize your experience on our platform.
• Enhance, update, and improve our services based on user feedback and usage patterns.

2.2 To Communicate with You

• Send important updates, such as service notifications, changes to terms, or security alerts.
• Respond to your questions, support tickets, or inquiries.
• Share promotional materials, special offers, or opportunities, subject to your marketing preferences.

2.3 To Ensure Security and Compliance

• Protect against unauthorized access, fraud, or illegal activities.
• Enforce our terms of service, prevent abuse, and address violations.
• Meet legal, regulatory, and compliance obligations, including those specific to data protection laws (e.g., GDPR, CCPA).

2.4 For Analytics and Improvements

• Conduct analytics and research to understand user behavior and preferences.
• Improve functionality, usability, and performance of our website and services.
• Identify trends and optimize our marketing strategies.

2.5 To Facilitate Payment and Transactions

• Process payments securely using third-party payment processors.
• Ensure accurate billing and provide receipts or invoices.

2.6 For Marketing and Advertising

• Provide tailored advertisements and marketing messages based on your interests and interactions.
• Use aggregated and anonymized data for ad targeting and campaign performance evaluations.
• Conduct contests, surveys, or promotions you voluntarily participate in.

2.7 To Comply with Legal Obligations

• Respond to lawful requests by public authorities, such as court orders or subpoenas.
• Retain and disclose information as required by applicable laws for dispute resolution, auditing, or investigations.

2.8 With Your Consent

In cases where your explicit consent is required, we will:

• Use your data for purposes not covered by this policy.
• Share your information with third parties for direct marketing or other uses you approve.

2.9 International Users

For users accessing our services globally, we adhere to data privacy frameworks like:

• General Data Protection Regulation (GDPR) for EU residents.
• California Consumer Privacy Act (CCPA) for California residents.
• Other local and regional regulations, ensuring data use aligns with your jurisdiction.

2.10 Retention Periods

We retain your data only as long as necessary to fulfill the purposes outlined above. This may include retention for legal, tax, accounting, or regulatory requirements. Upon the expiration of retention periods, data is securely deleted or anonymized.

3. Sharing Your Information

We only share your personal data when necessary and in ways that respect your privacy. Below is a detailed breakdown of when and how we share your information:

3.1 Service Providers

We may share your data with trusted third-party service providers to perform tasks or services on our behalf, including:

• Payment processing and transaction management.
• Hosting, maintaining, and improving our platform.
• Marketing and advertising services.
• Customer support and communication tools.

These providers are bound by strict confidentiality agreements and are only permitted to use your data for the purposes specified by us.

3.2 Legal and Regulatory Requirements

We may disclose your personal data to government authorities, courts, or law enforcement agencies if required to:

• Comply with applicable laws, regulations, or legal processes.
• Respond to subpoenas, court orders, or other legal requests.
• Protect our rights, property, or safety and that of our users or the public.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of our assets, your data may be transferred to the involved parties. Should this occur, we will notify you of any changes in ownership or data usage and provide you with choices where applicable.

3.4 Aggregated and Anonymized Data

We may share aggregated or anonymized data that cannot be used to identify you with:

• Business partners or affiliates for analytical or research purposes.
• Advertisers to measure the effectiveness of their campaigns.

3.5 With Your Consent

In cases where your explicit consent is required, we may share your information with:

• Third parties for direct marketing or promotional purposes.
• Other parties for purposes not explicitly listed here, provided you approve.

3.6 Affiliates and Partners

Your data may be shared with our affiliates or partners to provide joint services or promote their offerings, provided these parties comply with our data protection standards.

3.7 International Data Transfers

If your data is transferred outside of your country or region, we will ensure appropriate safeguards are in place, such as:

• Standard contractual clauses approved by regulatory authorities.
• Compliance with GDPR for EU users and other international privacy frameworks.
• Assurance that third parties receiving the data adhere to similar privacy obligations.

3.8 Protection Against Harm

We may share information to protect the safety, rights, or property of our users, employees, or the public if we believe disclosure is reasonably necessary to prevent harm or illegal activity.

4. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the information we hold about you.
• Correction: Update or correct inaccurate information.
• Deletion: Request the removal of your data.
• Objection: Opt out of certain data processing activities.

To exercise these rights, please contact us at info.id@binarglobal.com.

5. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure.

6. Cookies Policy

We use cookies to improve functionality and analyze user behavior. By continuing to use our website, you agree to our cookie policy. You can manage your cookie preferences through your browser settings.

7. External Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of external websites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please reach out to us:
Email: info.id@binarglobal.com

Last Update: 13 December 2024